Privacy Policy
Updated on 06-09-2023
INTRODUCTION
Welcome to Kwetzal App. Inc.
Kwetzal App. Inc. (“us”, “we”, or “our”) operates https://kwetzal.com (hereinafter referred to as “Service”).
Our Privacy Policy governs your visit to https://kwetzal.com and explains how we collect, safeguard, and disclose information that results from your use of our Service.
By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitute your agreement with us (“agreement”).
DEFINITIONS
By creating an Account on our Service, you hereby consent to receiving newsletters, marketing or promotional materials, and other relevant information that we may send. However, we understand and respect your right to control your communication preferences. Therefore, should you wish to discontinue receiving any or all of these communications from us, you may exercise your option to unsubscribe by following the instructions provided in the email or by notifying us via email at support@kwetzal.com
INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Service to you.
TYPES OF DATA COLLECTED
However, please note that third-party service providers, such as advertising networks and providers of external services like web traffic analysis services, may also use cookies and similar tracking technologies on our Service. These third-party service providers have their own privacy policies addressing how they use such information.
Use of Data Kwetzal App. Inc. uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent, and address technical issues
- To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or inquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR) If you are from the European Economic Area (EEA), Kwetzal App. Inc.’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Kwetzal App. Inc. may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it’s not overridden by your rights
- For payment processing purposes
- To comply with the law
Retention of Data Kwetzal App. Inc. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Kwetzal App. Inc. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.
Kwetzal App. Inc. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data Business Transaction If Kwetzal App. Inc. is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement Under certain circumstances, Kwetzal App. Inc. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Legal Requirements Kwetzal App. Inc. may disclose your Personal Data in the good faith belief that such action is necessary
USE OF DATA
Kwetzal App, Inc. (“Kwetzal App”) collects certain personally identifiable information (“Personal Data”) from users of its Service. This Personal Data may include, but is not limited to:
Email address
First name and last name
Cookies and Usage Data
Kwetzal App may use this Personal Data to contact users with newsletters, marketing or promotional materials, and other information that may be of interest. Users have the option to unsubscribe from such communications by following the provided unsubscribe link or by contacting Kwetzal App at support@kwetzal.com
Kwetzal App also collects information sent by users’ browsers whenever they visit or access the Service through a mobile device (“Usage Data”). This Usage Data may include details such as the Internet Protocol (IP) address of the user’s computer or mobile device, browser type, browser version, visited pages, time and date of the visit, duration of page visits, unique device identifiers, and other diagnostic data.
When accessing the Service using a mobile device, the Usage Data may additionally include information such as the type of mobile device used, unique ID of the mobile device, IP address of the mobile device, mobile operating system, type of mobile internet browser, unique device identifiers, and other diagnostic data.
Kwetzal App employs cookies and similar tracking technologies to monitor user activity, gather information, and enhance and analyze the Service. Cookies are files containing a small amount of data, including an anonymous unique identifier, that are sent to the user’s browser from a website and stored on their device. Other tracking technologies such as beacons, tags, and scripts may also be utilized to collect and track information. Users have the option to configure their browser to reject all cookies or to receive notifications when a cookie is being sent. However, please note that certain portions of the Service may not function properly if cookies are not accepted.
Examples of the types of cookies used by Kwetzal App include:
Session Cookies: Used to operate the Service.
Preference Cookies: Used to remember user preferences and settings.
Security Cookies: Used for security purposes.
Advertising Cookies: Used to display relevant advertisements based on user interests.
Use of Data
Kwetzal App uses the collected data for the following purposes:
Providing and maintaining the Service
Notifying users about changes to the Service
Allowing users to participate in interactive features of the Service, if they choose to do so
Providing customer support
Gathering analysis or valuable information to improve the Service
Monitoring the usage of the Service
Detecting, preventing, and addressing technical issues
Fulfilling any other purpose for which the data was provided
Carrying out obligations and enforcing rights arising from contracts between users and Kwetzal App, including billing and collection
Providing users with account and subscription notices, including expiration and renewal notices, email instructions, etc.
Providing users with news, special offers, and general information about other goods, services, and events similar to those already purchased or inquired about, unless the user has opted out of receiving such information
Any other purpose described at the time of providing the information
Any other purpose with the user’s consent
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
For users from the European Economic Area (EEA), the legal basis for collecting and using personal information described in this Privacy Policy by Kwetzal App depends on the specific context in which the data is collected. The legal bases may include:
Performance of a contract with the user or taking steps at the user’s request prior to entering into a contract.
User consent.
Legitimate interests pursued by Kwetzal App, provided they do not override the user’s rights.
Compliance with legal obligations.
Retention of Data
Kwetzal App retains Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The retention period may vary depending on legal obligations, dispute resolution, enforcement of agreements and policies, and internal analysis purposes. Usage Data is generally retained for a shorter period, unless it is necessary for security purposes or to improve the functionality of the Service, or if longer retention is required by law.
Transfer of Data
Personal Data, including information provided by users, may be transferred to and stored on computers located outside their jurisdiction. By providing information to Kwetzal App, users consent to the transfer of data, including Personal Data, to the United States and its processing in that location. Kwetzal App will take all reasonable steps to ensure that the data is treated securely and in accordance with this Privacy Policy. Data transfers will only be made to organizations or countries with adequate controls in place to safeguard personal information and data.
Disclosure of Data
Kwetzal App may disclose Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of Kwetzal App
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability
Please note that the revised text above is provided for informational purposes only and does not constitute legal advice. It is advisable to consult with a qualified attorney for specific legal guidance regarding privacy policies and data protection.
DATA RETENTION
Kwetzal App, Inc. (“Kwetzal App”) is committed to retaining your Personal Data only for the duration required to fulfill the purposes outlined in this Privacy Policy. We will retain and utilize your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our contractual agreements and policies.
Furthermore, Usage Data will be retained for internal analysis purposes. Typically, Usage Data is retained for a limited period, unless it is indispensable for enhancing the security or functionality of our Service or if extended retention is mandated by legal obligations.
DATA TRANSFER
Kwetzal App, Inc. (“Kwetzal App”) may transfer your information, including Personal Data, to computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
If you are situated outside of the United States and choose to provide us with your information, please be aware that we will transfer the data, including Personal Data, to the United States and other countries for processing.
By consenting to this Privacy Policy and submitting your information, you acknowledge and agree to such data transfer.
Kwetzal App will take all reasonable steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. We will not transfer your Personal Data to any organization or country unless adequate controls are in place, including the security of your data and other personal information.
DISCLOSURE OF PERSONAL DATA
Kwetzal App, Inc. (“Kwetzal App”) may disclose the personal information we collect or you provide in the following circumstances:
Disclosure for Law Enforcement:
Under certain circumstances, we may be obligated to disclose your Personal Data if required to do so by law or in response to valid requests from public authorities.
Business Transaction:
In the event that Kwetzal App or any of its subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as part of that transaction.
Other Cases:
We may also disclose your information in the following cases:
To fulfill the purpose for which you provided it.
For the purpose of including your company’s logo on our website.
For any other purpose with your consent.
For any other purpose with your consent.
Please note that we will only disclose your personal information in accordance with applicable laws and regulations and with adequate safeguards in place to protect your privacy and security.
SECURITY OF DATA
At Kwetzal App, Inc. (“Kwetzal App”), we consider the security of your data a top priority. We make every effort to utilize commercially acceptable means to protect your Personal Data. However, it is important to acknowledge that no method of transmission over the Internet or electronic storage can guarantee absolute security.
While we implement various security measures to safeguard your Personal Data, we cannot provide a 100% guarantee of its security. The inherent risks associated with data transmission and storage on the Internet make it impossible to ensure absolute security.
We continuously strive to enhance our security practices and stay up-to-date with industry standards to mitigate potential risks and protect your information to the best of our abilities. It is important for you to be aware that any information you transmit or provide to us is done at your own risk.
Should you have any concerns or questions regarding the security of your Personal Data, please do not hesitate to contact us. We are committed to addressing any issues and providing you with the necessary assistance.
YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)
Kwetzal App, Inc. (“Kwetzal App”) acknowledges the data protection rights of residents of the European Union (EU) and European Economic Area (EEA) as outlined in the General Data Protection Regulation (GDPR). We strive to take reasonable steps to enable you to exercise your rights regarding your Personal Data.
If you are a resident of the EU or EEA and would like to inquire about the Personal Data we hold about you or request its removal from our systems, please contact us at support@kwetzal.com
As an EU or EEA resident, you have the following data protection rights under certain circumstances:
The right to access, update, or delete your Personal Data: You have the right to request access to, update, or deletion of the Personal Data we hold about you.
The right of rectification: You have the right to have any inaccurate or incomplete Personal Data rectified.
The right to object: You have the right to object to the processing of your Personal Data by Kwetzal App.
The right of restriction: You have the right to request the restriction of processing of your Personal Data.
The right to data portability: You have the right to receive a copy of your Personal Data in a structured, machine-readable format and to request its transfer to another data controller.
The right to withdraw consent: If we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time.
Please note that we may request verification of your identity before responding to such requests. It’s important to be aware that in some cases, we may be unable to provide certain services without necessary data.
If you have concerns about our collection and use of your Personal Data, you have the right to lodge a complaint with a Data Protection Authority. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We are committed to addressing your data protection rights and ensuring compliance with GDPR regulations. If you have any questions or require further assistance, please do not hesitate to contact us.
YOUR DATA PROTECTION RIGHTS UNDER THE CALIFORNIA PRIVACY PROTECTION ACT (CALOPPA)
CalOPPA is a state law that mandates commercial websites and online services to display a privacy policy. Its scope extends beyond California, requiring any person or company in the United States (and potentially worldwide) operating websites that collect personally identifiable information from California consumers to prominently disclose a privacy policy. This policy must clearly state the information being collected and the parties with whom it is shared, and organizations must adhere to this policy. For more details, please visit: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/
In compliance with CalOPPA, we agree to the following:
Anonymous site visitation: Users can visit our site anonymously.
Conspicuous privacy policy: Our website prominently displays a Privacy Policy link with the term “Privacy” and can easily be found on the specified page on our website’s homepage.
Notification of policy changes: Users will be informed of any changes to our privacy policy on our Privacy Policy Page.
Personal information changes: Users have the ability to update their personal information by emailing us at support@kwetzal.com
Our Policy on “Do Not Track” Signals:
In accordance with CalOPPA, we adhere to the following:
We respect and honor “Do Not Track” signals. When a Do Not Track browser mechanism is active, we do not track, set cookies, or engage in advertising activities that track user behavior. “Do Not Track” is a preference that can be set in your web browser to indicate your desire not to be tracked.
You can enable or disable the Do Not Track feature by visiting the Preferences or Settings page of your web browser.
We are committed to upholding the principles of CalOPPA and safeguarding the privacy of our users. Should you have any questions or require further assistance, please feel free to contact us.
SERVICE PROVIDERS
We engage the services of third-party companies and individuals, referred to as “Service Providers,” to assist us in delivering and enhancing our Service. These Service Providers may perform various tasks on our behalf or provide us with service-related support. They may also help us analyze how our Service is utilized.
It is important to note that these third parties are granted access to your Personal Data solely for the purpose of carrying out these designated tasks and are strictly prohibited from disclosing or utilizing your data for any other purpose.
We take great care in selecting our Service Providers and ensure that they uphold the same level of data protection and security as we do. We enter into contractual agreements with these providers to safeguard the confidentiality and integrity of your Personal Data in accordance with applicable laws and regulations.
Should you have any inquiries regarding our use of Service Providers or wish to obtain a list of our current Service Providers, please don’t hesitate to contact us.
ANALYTICS
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
We also encourage you to review the Google’s policy for safeguarding your data: https://support.google.com/analytics/answer/6004245.
Firebase
Firebase is analytics service provided by Google Inc.
You may opt-out of certain Firebase features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy?hl=en
For more information on what type of information Firebase collects, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
Segment
Segment is a web traffic analysis tool. You can read the Privacy Policy for Segment.io here: https://segment.com/legal/privacy/.
Mixpanel
Mixpanel is provided by Mixpanel Inc.
You can prevent Mixpanel from using your information for analytics purposes by opting-out. To opt-out of Mixpanel service, please visit this page: https://mixpanel.com/optout/
For more information on what type of information Mixpanel collects, please visit the Terms of Use page of Mixpanel: https://mixpanel.com/terms/
CI/CD TOOLS
CI/CD (Continuous Integration/Continuous Deployment) tools play a crucial role in automating the development process of our Service. We may utilize third-party Service Providers to assist us in this aspect.
One such Service Provider we may use is GitHub, which is offered by GitHub, Inc. GitHub provides a development platform that allows us to host and review code, manage projects, and facilitate software development.
To understand the data collection practices of GitHub, including the types of data collected, the purposes for which it is collected, and the measures taken to protect the data, we recommend referring to GitHub’s Privacy Policy page. This page provides detailed information regarding their privacy practices: https://help.github.com/en/articles/github-privacy-statement.
Please note that while we strive to partner with reputable Service Providers and ensure the security of your data, we do not have control over the content or practices of external websites. Therefore, we encourage you to review the privacy policies of any third-party Service Providers we utilize to understand how your data is handled.
BEHAVIORAL REMARKETING
Behavioral remarketing is a marketing strategy employed by Kwetzal App, Inc. to advertise our Service to you on third-party websites after you have visited our Service. This strategy involves the use of cookies, both by us and our third-party vendors, to gather information, optimize ad delivery, and serve ads based on your previous interactions with our Service.
Google Ads (AdWords)
Google Ads (AdWords) remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
Facebook remarketing service is provided by Facebook Inc.
Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
PAYMENTS
When it comes to payments for our products and services within the Service, Kwetzal App, Inc. utilizes the services of third-party payment processors. As a result, we do not store or collect your payment card details. Instead, this information is provided directly to our trusted third-party payment processors, whose handling of your personal information is governed by their respective Privacy Policies. These payment processors adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard), which ensures the secure handling of payment information.
The payment processors we work with include PayPal or Braintree, and Stripe. You can review their Privacy Policies for more details on how they handle your information:
PayPal or Braintree: You can view their Privacy Policy at https://www.paypal.com/webapps/mpp/ua/privacy-full.
Stripe: You can view their Privacy Policy at https://stripe.com/us/privacy
LINKS TO OTHER SITES
Our Service may include links to third-party websites that are not operated or controlled by Kwetzal App, Inc. If you choose to click on a third-party link, you will be directed to that third party’s website. We highly recommend that you review the Privacy Policy of every website you visit, as we have no control over and cannot assume responsibility for the content, privacy policies, or practices of any third-party sites or services.
CHILDREN’S PRIVACY
Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).
We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from children without verification of parental consent, we will take prompt steps to remove that information from our servers and any other relevant systems.
UPDATE TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top of the policy.
We will also inform you via email and/or provide a prominent notice on our Service prior to the changes taking effect, giving you an opportunity to review the revised policy before it becomes effective.
We encourage you to periodically review this Privacy Policy for any updates or changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after the posting of any changes indicates your acceptance of those changes.
CONTACT
Please contact us if you have any feedback, comments, or technical support requests:
By email: support@kwetzal.com